Organizations
Organizations represent business entities within your company structure in LMI. They can represent branches, divisions, subsidiaries, or any other organizational unit that needs to be tracked separately for operational or reporting purposes.
Accessing Organizations
Navigate to Data Catalog → Organizations from the sidebar to access the Organizations module.

Organizations List
The Organizations page displays all organizations in a searchable, filterable table.

Search
Use the search box in the header to find organizations by name. The search performs a partial match, so typing “north” will find “Northern Division”, “Northwest Branch”, etc.

Filtering by Service Area
Click the Filters button to filter organizations by service area. The filter displays the count of organizations in each service area.

Table Columns
The organizations table displays the following columns:
| Column | Description |
|---|---|
| Name | The organization’s display name (click to edit) |
| Abbv | Abbreviation used for the organization |
| Service Area | The service area the organization belongs to |
| External System IDs | Dynamic columns showing IDs from connected external systems |
Saved Views
Save custom filtered views for quick access to frequently used filter combinations.

Adding a New Organization
- Click the Actions button in the page header
- Select Add Organization
- Fill in the required fields in the edit panel
- Click Save to create the organization

Editing an Organization
Click on an organization name in the table to open the edit panel on the right side of the screen.

Basic Information

| Field | Required | Description |
|---|---|---|
| Organization Name | Yes | The full name of the organization |
| Organization Abbreviation | Yes | A short code or abbreviation (e.g., “NE” for “Northeast Division”) |
| Service Area | No | The geographic service area this organization operates in |
| Timezone | Yes | The organization’s local timezone for scheduling and reporting |
| Warehouse | No | Toggle on if this organization operates as a warehouse location |
Contact Information

| Field | Description |
|---|---|
| Sales Name | Name of the primary sales contact |
| Sales Email | Email address for sales inquiries |
| Buyer Name | Name of the primary buyer/purchasing contact |
| Buyer Email | Email address for purchasing communications |
Logo
| Field | Description |
|---|---|
| Logo Filename | Filename for the organization’s logo (used for branding in reports and documents) |
External Systems
If your company has configured external system integrations, an External Systems section appears at the bottom of the edit panel. Expand this section to map the organization to IDs in your external systems.

Each external system configured for your company will have an input field where you can enter the corresponding ID used in that system. This enables data synchronization and cross-referencing between LMI and your other business systems.
Understanding Organization Relationships
Organizations in LMI can be associated with:
- Service Areas - Geographic regions for operations and reporting
- External Systems - IDs in other business systems (ERP, accounting, etc.)
- Company - The parent company that owns this organization
Company└── Organization (with Service Area) └── External System Mappings ├── ERP System ID ├── Accounting System ID └── ...Best Practices
Naming Conventions
- Use consistent naming patterns across organizations (e.g., “Region - City” or “Division - Department”)
- Keep abbreviations short but meaningful (2-4 characters recommended)
- Ensure abbreviations are unique within your company
Service Area Assignment
- Assign service areas to enable geographic filtering and reporting
- Organizations without service areas may be excluded from certain geographic reports
External System IDs
- Enter external system IDs when setting up organizations to enable data synchronization
- Keep external IDs up to date when changes occur in connected systems
- Contact your administrator if you need to add new external system connections
Troubleshooting
Organization not appearing in search results
- Check if the organization is archived (archived organizations are hidden from the list)
- Verify the search term matches part of the organization name
- Clear any active filters that may be excluding the organization
Cannot edit organization
- Verify you have the appropriate permissions (ORGANIZATIONS_PAGE role required)
- Check that you are logged in to the correct company account
External system fields not showing
- External system fields only appear if your company has configured external system integrations
- Contact your administrator to set up external system connections in Settings → External Systems